Hawkesbury Sightseeing EXPRESS
Overview
The Riverboat Postman now offers a shorter cruise showcasing the incredible scenery of Broken Bay at the mouth of the Hawkesbury River and Cowan Creek. In just 75 minutes, you'll see native Australia at its best, all whilst munching away on some equally spectacular pastries and profiteroles.
Indigenous rock carvings, secluded beaches, waterfalls, islands, national parks - you get it all!
Suitable for all ages, pram-, walker-, wheelchair-friendly, this cruise goes in the opposite direction to the daily mail run by The Riverboat Postman. It's perfect for those short on time, or those travelling with some shorter attention spans...and it's also timed perfectly for arguably the best fish and chips on the planet back in Brooklyn.
BOOKINGS ARE ESSENTIAL! Please check the online calendar for availability.
Location
Accessibility
Actively welcomes people with access needs.
Adhere to The Food Authority requirements for allergy management in food preparation
Ask all visitors if there are any specific needs to be met
Caters for people who are blind or have vision loss
Caters for people who are deaf or have hearing loss
Caters for people who use a wheelchair.
Caters for people with allergies and intolerances.
Caters for people with high support needs who travel with a support person
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Have a place to store medical equipment (eg oxygen)
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have an accessible public toilet which is unlocked
Have an appropriate area for toileting an assistance dog
Have handrails on all your stairways
Have step free access to restaurant, lounge and bar
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Have visual alerts for emergencies (Include flashing light)
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide digital communication materials (hard copy information is also available on line)
Provide information in audio format (includes an audio described map of your venue, audio descs of performances and/ or displays)
Provide seating in common areas including reception area
Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)
Train your staff in communicating with people who are deaf or have hearing loss
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Train your staff to respond to allergic reactions
Use easy read fonts in your signage and communication materials (Helvetica and Arial)
Use floors/coverings which are slip resistant, firm and smooth
Use non-slip tiles in the bathroom or slip resistant matting
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
