Customs House Sydney Visitor Information Centre

Overview

Customs House is the only accredited visitor information centre in the Sydney CBD. Located in a heritage building at Circular Quay it is within easy access of The Rocks, Sydney Harbour and The…

Customs House is the only accredited visitor information centre in the Sydney CBD. Located in a heritage building at Circular Quay it is within easy access of The Rocks, Sydney Harbour and The Sydney Opera House. Staff can provide you with maps , itineraries and a wide range of brochures on what there is to see and do in Sydney.

In the foyer is a 4.2-by-9.5-metre (14 ft × 31 ft) scale model of Sydney's city centre viewed through a glass floor.

Keep an eye out for the volunteer Sydney Ambassadors in the red shirts. They roam the streets of Circular Quay and The Rocks providing information and advice on what there is to see and do in Sydney.

Customs House Visitor Information Centre should be one of the first stops for all visitors to Sydney.

Actively welcomes people with access needs.

Caters for people who use a wheelchair.

Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)

Have an accessible public toilet which is unlocked

Have lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.

Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)

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