Sydney Guided Accessible Walking Tour

Ask all visitors if there are any specific needs to be met

Caters for people who use a wheelchair.

Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)

Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)

Have a wheelchair accessible toilet / shower and change room

Have an accessible public toilet which is unlocked

Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)

Have lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.

Have step free access to restaurant, lounge and bar

Have step free outdoor pathways (includes picnic areas, barbecues and shelters)

Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc in your access statement)

Offer a range of contact methods for receiving complaints

Offer multiple options for booking - web, email, phone

Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)

Train your staff in disability awareness

Use floors/coverings which are slip resistant, firm and smooth