Alkalizer
Overview
Alkalizer is a unique establishment located in the South Western Sydney area. Their goal is to help you make healthier choices without sacrificing flavor. At Alkalizer, you can enjoy a variety of beverages and delicious alkaline-inspired food. You can even have the Alkalizer experience at home with their catering options.
Alkalizer believes in promoting positivity and balance by harmonizing the body, mind, and soul through their ambience, food, and catering services. They use alkaline water, alkalized coffee, and handcrafted gourmet teas, and offer nutritionally planned alkalizing menus. The team at Alkalizer is dedicated to providing a transformative experience.
In addition, Alkalizer offers community-based programs such as coffee connoisseur training, tea expert demonstrations, educational talks, specialty high teas, and Alkalizer at dusk dinner menus. They also offer gourmet catering menus for at-home experiences.
Alkalizer's mantra is "Balance - Nourish - Renew - Energize."
Accessibility
A quiet space is available at the venue/ facility
Actively welcomes people with access needs.
Adhere to The Food Authority requirements for allergy management in food preparation
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caters for people who are blind or have vision loss
Caters for people who are deaf or have hearing loss
Caters for people who use a wheelchair.
Caters for people with allergies and intolerances.
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Employ people with disability
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have an accessible public toilet which is unlocked
Have an appropriate area for toileting an assistance dog
Have equipment to respond to anaphylactic shock such as epi–pens and defibrillator
Have grab rails in the bathroom
Have lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Provide information in large print
Provide linen that is chemical and fragrance free (if requested)
Provide seating in common areas including reception area
Provide toiletries which are chemical and fragrance free (if requested)
Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)
Train your staff in communicating with people who are deaf or have hearing loss
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Train your staff to respond to allergic reactions
Use floors/coverings which are slip resistant, firm and smooth
Use non-slip tiles in the bathroom or slip resistant matting
Use organic (chemical and fragrance free) cleaning products
Use organic (chemical and fragrance free) deodorisers in public areas and rooms
Use Plain English / easy read signage and information (includes menus and emergency information)
Website meets WCAG 2.0 accessibility standards
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
