Cassidy's Answers for Disquieting Questions

A quiet space is available at the venue/ facility

Allows a person's carer free entry into participating venues and events

Actively welcomes people with access needs.

Ask all visitors if there are any specific needs to be met

Caters for people who are deaf or have hearing loss

Caters for people who use a wheelchair.

Employ people with disability

Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)

Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

Have accessible seating areas in theatrette

Have an accessible public toilet which is unlocked

Have lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.

Have step free outdoor pathways (includes picnic areas, barbecues and shelters)

Offer a range of contact methods for receiving complaints

Offer multiple options for booking - web, email, phone

Train your staff in communicating with people with learning or behavioural challenges

Train your staff in disability awareness

Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)