Australia in Style - Accessible Transport
Overview
Traveling around Sydney can be effortless, and dignified for all passengers.
With wheelchair-accessible vehicles everyone can travel in comfort , regardless of their mobility. Seating is at window level for everyone and electronic hoists make boarding and moving around straightforward.
Trips can be tailored to any need—family outings, visits to major events, or exploring the city's sights. Vehicles range from small, intimate vans to full-size coaches, giving flexibility for groups of different sizes and mobility requirements.
Guidance and support are available to help plan routes, choose the right vehicle, and ensure each journey is smooth, inclusive, and enjoyable. Every trip focuses on the comfort, independence, and experience of the people on board.
With Australia In Style, accessible travel in Sydney becomes effortless, inclusive, and tailored to every journey.
Location
Accessibility
Access and Inclusion Statement
Allows a person's carer free entry into participating venues and events
Actively welcomes people with access needs.
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caters for people who use a wheelchair.
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have an accessible public toilet which is unlocked
Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
Have step free access to restaurant, lounge and bar
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Have wheelchair access to amusements and activities including boats and bush trails (includes tour rides, skyways, trolley cars, flying fox, amusement rides and boating)
Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc in your access statement)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Provide beach matting and beach wheelchairs for people to access the water
Provide seating in common areas including reception area
Train your staff in disability awareness
Use floors/coverings which are slip resistant, firm and smooth