Exclusive Hunter Valley Tour with Private Sommelier
Overview
Relax in peace and comfort as you take a luxurious private tour with Matt, who is a passionate wine connoisseur with extensive experience in hospitality. For well over eight years Matt has been arranging experiences for the most discerning travellers.
Explore the exclusivity of the oldest vine region in Australia with Matt and taste the wines, see the grand architecture, learn of the history and culture, and hear the stories that only a local would know. You can visit the icons such as Brockenwood, Peppertree, Scarborough, Audrey Wilkinson or concentrate on the smaller boutique gems and upcoming new labels.
As you are touring privately, anything is possible including cheese and olive oil tastings, boutique beers and farmers markets - whatever makes for the best day for you.
Accessibility
Allows a person's carer free entry into participating venues and events
Actively welcomes people with access needs.
Adhere to The Food Authority requirements for allergy management in food preparation
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caters for people who use a wheelchair.
Caters for people with allergies and intolerances.
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Have grab rails in the bathroom
Have step free access to restaurant, lounge and bar
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Provide seating in common areas including reception area
Train your staff in disability awareness
Train your staff to respond to allergic reactions
Use floors/coverings which are slip resistant, firm and smooth
Use non-slip tiles in the bathroom or slip resistant matting
