Sydney Soft Landing Package
Overview
This four-day guided experience is designed specifically for blind and low vision travellers, offering an immersive and supportive introduction to Sydney through tactile, auditory and sensory-rich experiences. Highlights include a guided walk through the historic Rocks precinct, leading up to the Sydney Harbour Bridge, where stories of early Sydney and its architecture are brought to life through detailed description. Guests then enjoy a one-hour tactile tour of the Sydney Opera House, exploring its iconic design through touch and expert interpretation.
Nature features strongly with a visit to The Gap in Sydney's Eastern Suburbs, where vast sandstone cliffs and crashing ocean waves create a powerful sensory experience, followed by time at the world-famous Bondi Beach, with the option to swim alongside a dedicated Support Guide.
On day three, guests can choose between two memorable excursions: a visit to the Blue Mountains to get up close to the Three Sisters and experience the dramatic landscape, or a journey to the Hunter Valley to sample local wines and artisan produce.
The tour includes a pre-departure virtual meeting, up to ten hours per day of private Support Guide assistance, private transport throughout, and centrally located four-star accommodation, ensuring a seamless, comfortable and enriching experience.
Location
Accessibility
Allows a person's carer free entry into participating venues and events
Actively welcomes people with access needs.
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caters for people who are blind or have vision loss
Caters for people with allergies and intolerances.
Employ people with disability
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have an appropriate area for toileting an assistance dog
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Provide digital communication materials (hard copy information is also available on line)
Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)
Train your staff in disability awareness
Website meets WCAG 2.0 accessibility standards
