School Holiday Program at Western Sydney International, Experience Centre

Sunday 14 July 2024 to Wednesday 19 February 2025 (DAILY event)


Western Sydney International (WSI) Airport's Experience Centre is free and open to the public five days a week. Discover how Sydney’s new airport will help shape the future of Western Sydney. …

Western Sydney International (WSI) Airport's Experience Centre is free and open to the public five days a week.

Discover how Sydney’s new airport will help shape the future of Western Sydney.

While at The Experience Centre our staff will be able to point out some of the key features of Sydney's newest airport, being built right outside the windows. The site is one of the most exciting new projects in Western Sydney and in fact, Australia!

The interactive pods have information and videos of the airport including artist impressions of what the terminal will look like.

Come and explore the Western Sydney International Airport at The Experience Centre
We encouraged everyone to view this once in a lifetime project and experience Western Sydney International Airport come to life.

During school holidays The Experience Centre runs a fun for all the family free activity program. Details can be found on their web site.

Access and Inclusion Statement

Allows a person's carer free entry into participating venues and events

Actively welcomes people with access needs.

Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)

Caters for people who are blind or have vision loss

Caters for people who are deaf or have hearing loss

Caters for people who use a wheelchair.

Caters for people with high support needs who travel with a support person

Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)

Have Braille and tactile signage on all information and paths of travel

Have a hearing loop

Have a low noise reception areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions (includes common areas which are free of background noise, background music)

Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)

Have a wheelchair accessible toilet / shower and change room

Have accessible seating areas in theatrette

Have an accessible public toilet which is unlocked

Have an appropriate area for toileting an assistance dog

Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)

Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)

Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)

Have grab rails in the bathroom

Have step free access to the conference or function room

Have step free outdoor pathways (includes picnic areas, barbecues and shelters)

Have TVs with captioning option

Offer a range of contact methods for receiving complaints

Offer multiple options for booking - web, email, phone

Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)

Provide digital communication materials (hard copy information is also available on line)

Provide seating in common areas including reception area

Use easy read fonts in your signage and communication materials (Helvetica and Arial)

Use floors/coverings which are slip resistant, firm and smooth

Use non-slip tiles in the bathroom or slip resistant matting

Use Plain English / easy read signage and information (includes menus and emergency information)

Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)