Sydney Zoo
Overview
Sydney Zoo is home to over 4,000 animals, including awe-inspiring and endangered species from all around the world.
Take a stroll down the African Boardwalk where you’ll see scenes from the savannah in the remarkable mixed-species habitats, wander down the leafy Primate Boulevard, and be mesmerised by the animals of south-east Asia.
Get closer to all your favourite Australian natives in the beautiful open-range Australia habitat, where kangaroos and wallabies hop freely around the meandering pathways.
Sydney Zoo is also the only combined zoo and aquarium in NSW, and boasts the largest Reptile & Nocturnal House in the world!
Get even closer to your favourite animals with an encounter. Take a walk through the new Koala Trail and snap a photo with Australia’s most iconic animal, stand tall next to a giraffe, feed a mob of mischievous meerkats and more.
See Sydney’s only rhino explore his habitat and wallow in the mud, watch playful kangaroo joeys play, or see the zoo from a different view with a ride on the giant Ferris wheel.
Located only 40 minutes from the city, en route to the famous Blue Mountains, this award-winning attraction is not to be missed.
Sydney Zoo was designed to be accessible and inclusive for all guests, with no hills or steps, for everyone to have a good time.
Accessibility
Access and Inclusion Statement
A quiet space is available at the venue/ facility
Allows a person's carer free entry into participating venues and events
Actively welcomes people with access needs.
Adhere to The Food Authority requirements for allergy management in food preparation
Caters for people who are deaf or have hearing loss
Caters for people who use a wheelchair.
Caters for people with allergies and intolerances.
Caters for people with high support needs who travel with a support person
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Employ people with disability
Have a place to store medical equipment (eg oxygen)
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have a wheelchair accessible toilet / shower and change room
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have accessible seating areas in theatrette
Have an accessible public toilet which is unlocked
Have equipment to respond to anaphylactic shock such as epi–pens and defibrillator
Have grab rails in the bathroom
Have step free access to restaurant, lounge and bar
Have step free access to the conference or function room
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide seating in common areas including reception area
Provide toiletries which are chemical and fragrance free (if requested)
Train your staff in communicating with people who are deaf or have hearing loss
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Train your staff to respond to allergic reactions
Use organic (chemical and fragrance free) cleaning products
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
