Novotel Sydney West HQ in Rooty Hill

Overview

Novotel Sydney West HQ offers more than just premier hotel accommodation in Greater Western Sydney. Our high-quality 4.5-star hotel features some of the largest hotel accommodation in Australia with…

Novotel Sydney West HQ offers more than just premier hotel accommodation in Greater Western Sydney. Our high-quality 4.5-star hotel features some of the largest hotel accommodation in Australia with each of our 164 contemporary rooms designed to offer the pinnacle of luxury and comfort with a plush bed, soft duvet and soothing colour palettes.

Actively welcomes people with access needs.
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Allow space around toilet for a wheelchair (A space of at least 900mm width beside the toilet pan and 1200mm clearance in front of the toilet pan is required)
Ask all visitors if there are any specific needs to be met

Caters for people who are blind or have vision loss

Caters for people who use a wheelchair.

Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)

Employ people with disability
Have a doorbell or intercom at an accessible height and display a contact number (accessible height is 900mm-1100 mm)
Have a handheld shower hose (should be at least 1500mm long)
Have a kitchen area and desk which is accessible for a person at seated height or is height adjustable
Have a lever handle on bathroom door
Have a lever handle on the door (easier to use)
Have a shower curtain (no door)
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have a wheelchair accessible bathroom (Entrance to bathroom must have step free greater than 5mm or a doorway threshold ramp not exceeding 1:8 for 450mm. Bathrooms dimensions must be no less than 2000mm X 2500mm. Have a hobless (step free) shower recess.
Have a wheelchair/scooter charging station (power point) in an accessible location
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have accessible seating areas in theatrette
Have an accessible public toilet which is unlocked
Have an appropriate area for toileting an assistance dog
Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
Have enough space for a wheelchair to move around three sides of a double king sized bed (A pathway of 1200mm minimum width is required for wheelchair access)
Have grab rails in the bathroom
Have grabrails in shower recess (can be removable and height adjustable)
Have handrails on all your stairways
Have lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.
Have raised tactile buttons in your lifts
Have step free access to restaurant, lounge and bar
Have step free access to room (Entrance to the room wheelchair accessible with step free greater than 5mm or has a doorway threshold ramp not exceeding 1:8 for 450mm length)
Have step free access to the conference or function room
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide a bed with adjustable height
Provide a choice of wheelchair accessible accommodation rooms (Guest may wish to know if you have a choice of wheelchair accessible rooms, such as single room / studio apartment / apartment / cottage / quality / views, etc. Wheelchairs require a 1600mm x
Provide digital communication materials (hard copy information is also available on line)
Provide grabrails provided adjacent to the toilet
Provide portable commode chairs
Provide seating in common areas including reception area
Use floors/coverings which are slip resistant, firm and smooth
Use non-slip tiles in the bathroom or slip resistant matting

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