Adhere to The Food Authority requirements for allergy management in food preparation
Caters for people who are blind or have vision loss
Caters for people who use a wheelchair.
Caters for people with allergies and intolerances.
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have an accessible public toilet which is unlocked
Have an appropriate area for toileting an assistance dog
Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide linen that is chemical and fragrance free (if requested)
Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Train your staff to respond to allergic reactions
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
Pure joy as you wake to the sunrise. Awe as you make it to the snowy peak. A sense of adventure as you motor across red plains. The relief of rejuvenation as you wade into an alpine stream. Connection as you taste native, fragrant leaves. A sense of belonging as you return to your favourite holiday house. Freedom as you dash into the waves. Discover the endless feelings a visit to NSW can inspire.
Destination NSW acknowledges and respects Aboriginal people as the state’s first people and nations and recognises Aboriginal people as the Traditional Owners and occupants of New South Wales land and water.