Novotel Sydney Darling Square

Overview

Enjoy contemporary comfort and friendly, around-the-clock service at Novotel Sydney Darling Square (formerly Novotel Sydney Rockford Darling Harbour). Located in the heart of Darling Harbour, next to…

Enjoy contemporary comfort and friendly, around-the-clock service at Novotel Sydney Darling Square (formerly Novotel Sydney Rockford Darling Harbour). Located in the heart of Darling Harbour, next to the new ICC Sydney and walking distance to attractions like the Darling Quarter and Chinatown, their accommodation is equally suited for business or holiday visits to the Sydney CBD and Darling Harbour.

Find all the comforts of home in one of 230 newly refurbished rooms featuring flat-screen televisions with Foxtel, mini bars, 24-hour room service and Wifi. Sit down for a sumptuous breakfast or a hot coffee at Pier St. Kitchen.

Unwind with colleagues or catch up with friends at Pumphouse Sydney, their vibrant, heritage-listed microbrewery offering over 60 craft and premium brews and modern Australian cuisine. Follow a workout in the fitness centre with a dip in the heated, indoor pool, or request a yoga mat from the Reception to enjoy a private yoga session in your room.

A quiet space is available at the venue/ facility
Actively welcomes people with access needs.
Adhere to The Food Authority requirements for allergy management in food preparation
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caters for people with allergies and intolerances.
Employ people with disability
Have equipment to respond to anaphylactic shock such as epi–pens and defibrillator
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Provide linen that is chemical and fragrance free (if requested)
Train your staff in disability awareness
Train your staff to respond to allergic reactions
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)

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