Believe A Christmas Musical - The Story of Santa Claus

Overview

Believe – A Christmas Musical: The Story of Santa Claus is an original musical/ magical Christmas adventure that brings the origins of Santa Claus to life in a spectacular theatrical and immersive experience for the whole family. Set in the enchanting world of Boralia, audiences are invited to journey beyond the traditional Christmas story and discover how the magic of Christmas began. Follow the Toymaker, Princess Ariana, Mrs Claus and a…

Believe – A Christmas Musical: The Story of Santa Claus is an original musical/ magical Christmas adventure that brings the origins of Santa Claus to life in a spectacular theatrical and immersive experience for the whole family.

Set in the enchanting world of Boralia, audiences are invited to journey beyond the traditional Christmas story and discover how the magic of Christmas began. Follow the Toymaker, Princess Ariana, Mrs Claus and a colourful cast of elves and magical characters as they embark on an extraordinary adventure filled with music, laughter, friendship, courage and discovery.

But the magic doesn't stop when the curtain rises. Believe is designed as an immersive Christmas experience, inviting families to step into the world of the North Pole before and beyond the performance. Explore magical spaces, encounter beloved characters, discover Christmas surprises and become part of the story.

With spectacular costumes, captivating songs, whimsical storytelling and an unforgettable festive atmosphere, Believe invites audiences to rediscover the magic of believing.

Perfect for children, parents and grandparents, this is more than a musical—it's a Christmas memory waiting to be made.

Come early. Explore. Meet the magic. And most importantly… Believe.

Location

Pioneer Theatre

1/14 Pennant St, 1 Castle Hill NSW 2154 Australia

Get directions
Location - 1/14 Pennant St, 1 Castle Hill NSW 2154 Australia

FAQs

Accessibility

A quiet space is available at the venue/ facility

Allows a person's carer free entry into participating venues and events

Actively welcomes people with access needs.

Adhere to The Food Authority requirements for allergy management in food preparation

Ask all visitors if there are any specific needs to be met

Caters for people who are deaf or have hearing loss

Caters for people who use a wheelchair.

Caters for people with allergies and intolerances.

Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)

Have a doorbell or intercom at an accessible height and display a contact number (accessible height is 900mm-1100 mm)

Have a hearing loop

Have a low noise reception areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions (includes common areas which are free of background noise, background music)

Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)

Have a wheelchair accessible toilet / shower and change room

Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

Have accessible seating areas in theatrette

Have an accessible public toilet which is unlocked

Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)

Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)

Have equipment to respond to anaphylactic shock such as epi–pens and defibrillator

Have grab rails in the bathroom

Have lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.

Have step free access to restaurant, lounge and bar

Have step free access to the conference or function room

Have step free outdoor pathways (includes picnic areas, barbecues and shelters)

Have visual alerts for emergencies (Include flashing light)

Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)

Offer multiple options for booking - web, email, phone

Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)

Provide seating in common areas including reception area

Provide toiletries which are chemical and fragrance free (if requested)

Train your staff in communicating with people with learning or behavioural challenges

Train your staff to respond to allergic reactions

Use floors/coverings which are slip resistant, firm and smooth

Use Plain English / easy read signage and information (includes menus and emergency information)

Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)