Beetle By Legs On The Wall - Penrith

Caters for people who are deaf or have hearing loss

Caters for people who use a wheelchair.

Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)

Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)

Have a wheelchair accessible toilet / shower and change room

Have accessible seating areas in theatrette

Have audio enabled lifts

Have grab rails in the bathroom

Have handrails on all your stairways

Have lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.

Have step free access to restaurant, lounge and bar

Have step free access to the conference or function room

Offer a range of contact methods for receiving complaints

Offer multiple options for booking - web, email, phone

Provide information in large print

Train your staff in communicating with people who are deaf or have hearing loss

Train your staff in communicating with people with learning or behavioural challenges

Train your staff in disability awareness

Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)