Aromatherapie und Ihr Wohlfühlerlebnis

Caters for people with allergies and intolerances.

Geeignet für Menschen mit hohem Unterstützungsbedarf, die mit einer Begleitperson reisen.

Have a bathroom which is fully accessible and equipped with ceiling hoist and adult change table

Have a doorbell or intercom at an accessible height and display a contact number (accessible height is 900mm-1100 mm)

Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)

Have a wheelchair accessible toilet / shower and change room

Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

Have an accessible public toilet which is unlocked

Have step free outdoor pathways (includes picnic areas, barbecues and shelters)

Offer a range of contact methods for receiving complaints

Offer multiple options for booking - web, email, phone

Provide linen that is chemical and fragrance free (if requested)

Provide toiletries which are chemical and fragrance free (if requested)

Train your staff in communicating with people with learning or behavioural challenges

Train your staff to respond to allergic reactions

Use organic (chemical and fragrance free) cleaning products

Use organic (chemical and fragrance free) deodorisers in public areas and rooms

Use Plain English / easy read signage and information (includes menus and emergency information)

Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)