iFLY All Abilities
Overview
iFLY is incredibly proud to be part of a sport that opens up the experience of flight to people living with disability.
The team is dedicated to building a community where every flyer feels welcome, supported and confident to give something new a go. Instructors take the time to get to know each flyer, understand their needs and help them discover what they can achieve in the tunnel.
Whether it's your first flight or you're working towards the next goal, the iFLY team is there to guide, encourage and celebrate every flyer's progress.
On the last Sunday of each month, iFLY hosts the All Abilities Event. The program has been custom designed for people with a range of physical and cognitive needs, creating a supportive and inclusive environment to explore what can be achieved in the tunnel. Specially trained instructors provide assistance and adjustments tailored to each flyer.
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Accessibility
Access and Inclusion Statement
A quiet space is available at the venue/ facility
Allows a person's carer free entry into participating venues and events
Actively welcomes people with access needs.
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caters for people who are blind or have vision loss
Caters for people who use a wheelchair.
Caters for people with high support needs who travel with a support person
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Employ people with disability
Have a doorbell or intercom at an accessible height and display a contact number (accessible height is 900mm-1100 mm)
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have a wheelchair accessible toilet / shower and change room
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have an accessible public toilet which is unlocked
Have an appropriate area for toileting an assistance dog
Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
Have grab rails in the bathroom
Have handrails on all your stairways
Have raised tactile buttons in your lifts
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Provide seating in common areas including reception area
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Use floors/coverings which are slip resistant, firm and smooth
Use non-slip tiles in the bathroom or slip resistant matting
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)