Old world hospitality meets new world sensibility in an opulent dining room—a grand brasserie that delivers service with style. From the house speciality, whole dry-aged roasted and pressed duck, to…
Old world hospitality meets new world sensibility in an opulent dining room—a grand brasserie that delivers service with style. From the house speciality, whole dry-aged roasted and pressed duck, to an exclusive wine selection and our dessert trolley layered with house-baked cakes, desserts and petit-fours, The Charles is a classic experience with an exuberant attitude.
Ask all visitors if there are any specific needs to be met
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Offer multiple options for booking - web, email, phone
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
Pure joy as you wake to the sunrise. Awe as you make it to the snowy peak. A sense of adventure as you motor across red plains. The relief of rejuvenation as you wade into an alpine stream. Connection as you taste native, fragrant leaves. A sense of belonging as you return to your favourite holiday house. Freedom as you dash into the waves. Discover the endless feelings a visit to NSW can inspire.