Coffee Tour
Overview
Join celebrity chef Arrnott Olssen in an immersive coffee tour, celebrating some of Sydney's coolest coffee roasters, whilst exploring some local hole-in-the-wall cafes, that only locals know. Develop a deeper understanding of coffee bean, from farm to brew. This intimate tour includes tasting a variety of Arrnott's favourite treats, paired with delicious coffee roasts.
They proudly offer intimate food experiences with local guides, in small groups, whilst supporting local communities and family-owned businesses. They are real people, with real stories.
Location
Accessibility
Actively welcomes people with access needs.
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caters for people who are blind or have vision loss
Caters for people who are deaf or have hearing loss
Caters for people who use a wheelchair.
Caters for people with allergies and intolerances.
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)
Train your staff in communicating with people who are deaf or have hearing loss
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Train your staff to respond to allergic reactions
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
