Dolphins of Mollymook Motel
Overview
Most rooms are on the Ground floor. No stairs! Park right outside.
Dolphins of Mollymook Motel is located 100 metres from the famous Mollymook Golf Club and 200 metres from Mollymook Beach. Rick…
Most rooms are on the Ground floor. No stairs! Park right outside.
Dolphins of Mollymook Motel is located 100 metres from the famous Mollymook Golf Club and 200 metres from Mollymook Beach. Rick Steins at Bannister's Restaurant is only five minutes away, as is the Village of Milton with its wide array of breakfast and dining options.
Dolphins of Mollymook Motel has ten spacious executive motel rooms. All rooms have comfortable queen-sized beds. Additional single beds are available in some rooms on request. All have kitchenettes with a microwave, tea and coffee making facilities, toaster, bar fridge, crockery and cutlery.
The Motel also has four self-contained Villa Apartments, each with a queen-sized beds and an additional sofa bed in the lounge. The apartments feature an en suite bathroom, kitchen with full-sized refrigerator, microwave, cook top, lounge/dining area, a private balcony and air-conditioning.
The two bedroom apartment has a queen bed in the first bedroom, twin beds in the second bedroom, sofa beds in the lounge room, a large bathroom, a kitchen and dining area, an air-conditioned lounge area and private courtyard.
They also have a Spa Suite with a full size Spa bath.
Accessibility
A quiet space is available at the venue/ facility
Actively welcomes people with access needs.
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caters for people who are blind or have vision loss
Caters for people who are deaf or have hearing loss
Caters for people who use a wheelchair.
Caters for people with allergies and intolerances.
Caters for people with high support needs who travel with a support person
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Have a lever handle on the door (easier to use)
Have a low noise reception areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions (includes common areas which are free of background noise, background music)
Have a place to store medical equipment (eg oxygen)
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have a wheelchair accessible toilet / shower and change room
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)
Have handrails on all your stairways
Have step free access to room (Entrance to the room wheelchair accessible with step free greater than 5mm or has a doorway threshold ramp not exceeding 1:8 for 450mm length)
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Have TVs with captioning option
Have twin beds available on request
Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc in your access statement)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide a choice of wheelchair accessible accommodation rooms (Guest may wish to know if you have a choice of wheelchair accessible rooms, such as single room / studio apartment / apartment / cottage / quality / views, etc. Wheelchairs require a 1600mm x 2200mm width area to turn around and require step free access.)
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Provide linen that is chemical and fragrance free (if requested)
Provide portable commode chairs
Provide portable ramps
Provide seating in common areas including reception area
Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Use easy read fonts in your signage and communication materials (Helvetica and Arial)
Use floors/coverings which are slip resistant, firm and smooth
Use non-slip tiles in the bathroom or slip resistant matting
Use Plain English / easy read signage and information (includes menus and emergency information)
Website meets WCAG 2.0 accessibility standards
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
